Hi, I'm Cissy Chen.

Who I work with

I work with thoughtful, ambitious leaders navigating moments of transition or growth in high-pressure environments and are ready for a more sustainable and intentional approach to impact. 

My clients are often stepping into new roles, expanding their leadership scope, handling challenging interpersonal situations, or re-evaluating how to work sustainably after burnout. 

They’re analytical thinkers who also crave deeper self-awareness and intuition, and care deeply about doing meaningful work. They value reflection as much as action — and want a coach who can help them see patterns, reframe challenges, and build practical tools for lasting change. Most are product and tech professionals:

• Mid-to-senior level Product Managers, UX leaders, Eng leaders, and startup operators navigating complex, chaotic environments looking for a more sustainable and impactful way to grow. 

• CXOs, Founders, Heads of Product, and Directors who want to maximize their impact, unlock the next stage of growth, and lead with more strategic clarity, executive presence, and authenticity.

• New managers or senior individual contributors aiming to develop strategic leadership, confidence, influence & communication, and executive presence.

• Career pivoters (into or out of product roles) who want to clarify direction and transition with purpose.

What coaching with me is like

My coaching blends reflection, insight, and action. Together, we’ll clarify what matters most, uncover patterns that hold you back, and build practical tools for the challenges you face. I also bring in tactical advice, especially around leadership, communication, strategy, and building great products, informed by 1) years of experience in product management leadership, 2) working with clients across 1000+ hours and 3) advising startups on building zero to one products and teams.

Clients describe my approach as a balance of empathy, sharp insight, and structure. My presence is both calm and incisive: I listen deeply, synthesize complexity quickly, and offer reframes that unlock new ways of thinking. My approach is grounded, efficient, and deeply human — making me a trusted thought partner for ambitious professionals navigating growth in challenging situations.

Each session leaves you with new lessons & frameworks, a clear next step, and greater self-awareness and confidence in how you lead your team and life.